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Meet Our Staff

Susan Mulligan (Founder & owner of Cold Cap Therapy Midwest, LLC)
I have been following my passion of connecting with people for as long as I can remember. For many years of my past I was a support group director at a crisis pregnancy center serving women and men. Today, I'm a semi-retired university instructor helping adult students pursue a degree. I have a master's degree in communication and a post-secondary certificate in teaching. I love the classroom, adult students, and I continue to teach evening classes twice a year at a private university in St. Paul. Currently, my clients spread the word of wonderful success as I coach, tutor, consult, do hands-on, and/or train client family members and friends on how to prevent chemotherapy-induced hair loss (alopecia) during chemotherapy. I hope that you will find me highly reliable, organized, and that my business gives exceptional care. I have a remarkable husband, 3 amazing adult children, and 7 of the sweetest grandchildren ever! 

I am married to Josh and have 3 young children. I am a social worker, specializing in adoption, but I'm taking some time off to raise my children. I became interested in Cold Cap Therapy as I watched my Aunt Deb go through chemotherapy using Penguin Cold Caps. Although Deb did not always feel 100%, she looked great and no one would have ever guessed she was going through chemotherapy! I love this idea of such privacy, and that not everyone needs to know you are being treated for cancer. I saw the huge boost of confidence Deb had during her treatments because she had her hair and looked exactly like herself! In 2014 Susan had me go through her consultant training and a 5 month internship. I was excited to get out on my own and help women and men be successful with their hope & dream of keeping their hair during chemotherapy. Being a part of this process is so rewarding!

I am the mother of two great kids. One is a student at St. Thomas University, and the other is in high school. I have spent my entire career until now, in the field of sales. My life was changed when my best friend since kindergarten was diagnosed with breast cancer. She asked me to help her with the Cold Cap Therapy process. I was blessed to have the opportunity to be with her for all 16-treatments. My friend's journey inspired me to help others maintain their dignity, self-confidence, and have some control over the chemotherapy experience. Today, I am so thankful for yet another opportunity...to meet amazing, hopeful, and inspiring people during such a difficult season in their lives.


I consider walking a difficult journey with others, a gift. I look forward to spending time and serving those going through cancer and chemotherapy. I offer compassion, a trusting relationship, and empathetic care as we work together. I am married to a wonderful man Eric, and have two sweet children. I have been a stay at home mom for 13 years, and considered this a special time of serving my family at home an amazing privilege. My degree: B.A. in Youth Ministry from Bethel University. I have spent many years building strong relationships with leadership and youth in churches, and program directing & serving as staff at youth camps in Minnesota.